So happy that we called Don't Sweat It! Both Dan and Jordan know their stuff, and had a preliminary idea based on how we described the unit acting. Unlike other companies that we called, they weren't trying to sell a new system from the beginning. They went with - let's see what you've got, and we'll work from there. Also, the warranty on our unit is pretty standard, not the "that can't be right" we were told by other companies. Turns out - don't need a new system, and Jordan had the parts to get us up and running again. Such a great experience having real customer service from people that know their products. If you want something other than another sales pitch because other companies don't know how to fix, only do installs, call Don't Sweat It Air and Heat.
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